Why won’t my employees just do what I tell them? Why am I struggling to motivate my team? Why aren’t they giving me the performance I need? If any of these questions sound familiar to you, you’re not alone.

You were probably promoted because you’re a competent technical professional. You know how to build a bridge, negotiate a deal, or justify a capital expenditure. But whether you’re a middle manager or a CEO, your technical skills usually won’t help you be a better leader.

But effective leadership has an undeniable business value. In one study, Jack Zenger and colleagues (“How … Read the rest