How to Reverse the Entitlement Attitude of Your Problem-Staffers

On another occasion, Sherrie was asked to stay an hour past her normal quitting time. She refused on the grounds that she was not given enough notice and that she’d already made other plans that were “unbreakable.” When her manager commented on her unwillingness to help out, Sherrie explained that she felt she should be paid more if she was expected to do the work of other employees. In spite of her mediocre job performance, she expected to receive a large bonus at the end of the year. When her supervisor … Read the rest