Many executives put such a premium on hiring and training the right people that they assume the job stops there. The truth is, that’s only the beginning. Leadership is a relentless obligation, and business executives must be resolute in ensuring that their confidence and conviction are continually on display, even with — especially with — members of their own team.

That’s a mistake I see all too often. I’ve watched manufacturing sales executives — seasoned professionals who know their products inside and out — address members of their sales team, whether to roll out a new product or review existing … Read the rest