Any software you implement in your organization should enable or enhance a business process. Unfortunately, many people mistakenly believe that the software or technology itself is the solution, when in reality, technology is at best 10 percent of the value equation — the other 90 percent is based on the human factor.
Knowing this, it’s no wonder 70 percent of technology implementations fail. In other words, seven out of 10 applications that are installed and that companies spend millions of dollars implementing aren’t being used one year later. Talk about wasted resources!
How does this happen? All too often, … Read the rest