Great companies are populated by great employees. While a top general manager is necessary, it’s not sufficient for the genuine long-term success of any company or major operating division. Businesses that genuinely succeed and flourish over the long run have general managers who possess the vision, wisdom and courage to identify, attract, hire, and mentor great assistant managers.

Mark is an accomplished and respected general manager who, by and large, does an excellent job for his company. Like many, he also spends too much time on tasks that should be handled by assistant managers. Mark’s claims that he is “just … Read the rest