Not all sales interactions run smoothly; even the best salespeople inevitably hit a bump in the road. Maybe you’ve hit that bump because you unwittingly mishandled a situation, or because your customer had conflicted feelings about a sale. Either way, if you want to salvage your hard work and make sure the sale goes through, you must learn to deal with these obstacles to meet your customer’s needs.
Here are some common mistakes salespeople make and how to avoid or overcome them:
- Fearing the Customer’s Reaction
When salespeople are afraid of what a customer might say, they end up losing … Read the rest