Taking the Sting Out of Criticism
By John TschohlGiving positive feedback is always easy, but what about those times when an employee is not performing and you need to offer constructive criticism or negative feedback?
That can be a different story, especially for those who do not like confrontation. Managers need to be careful when dishing out negative feedback, and need to make sure that it is done constructively. It is important to tread carefully in order not to demoralize the employee. Most importantly when having to dish out negative feedback, it is important to always try to also acknowledge any positives the employee may have achieved first.… Read the rest