Editorial…In the Field

By

Versatilist — a good new added description of the professional committed manufacturers’ representative — today!

“A versatilist is someone who can be a specialist for a particular discipline, while at the same time be able to change to another role with the same ease.”*

In our world as full channel manufacturers’ representatives, consider a:

  • Generalist, as a distributor who “has broad scope and shallow skills, enabling them to respond or act reasonably quickly.”
  • Specialist, as a manufacturers’ factory rep who “generally has deep skills and a narrow scope, giving them expertise.”
  • Versatilist, as a manufacturers’ representative who, in contrast, “applies depth of skill to a progressively widening scope of situations and experiences, gaining new competencies, building relationships and assuming new roles.”

In a full distribution channel, these needs are provided by all three service providers. This is an endless journey of economic value-add perceived by the end user, performed by each unselfishly and interdependently.

“Those Swiss army knives are versatilists.” — Joe Santana, Siemen Business Services.

Personally, I have been in all three occupations. A manufacturers’ factory rep for five years first, then a distributor salesman for three and now a manufacturers’ representative for almost 30 years. As a factory rep I became unchallenged — too narrow a focus. Then, during my time in distributor sales I was terrible — order taking of too many products — there too, I quickly became disenchanted. Now a manufacturers’ representative or “versatilist,” in control of my own destiny, I became and continue to be challenged enough to keep my passion for this great profession. This profession isn’t for everyone. Some are better as generalists; others, specialists. Myself — “versatilist.”

Think about it.

End of article

George Hayward heads United Sales Associates (USA) which represents leading manufacturers of industrial safety products for Ohio, Michigan, West Virginia, Indiana, Kentucky, Pennsylvania and New York. A MANA member since 1983, Hayward is a past MANA district director and manager of international development. In addition, he was the former executive director and chairman of industry relations for SEMAA (Safety Equipment Manufacturers’ Agents Association), which was formed as an alliance of safety equipment manufacturers’ agents throughout North America.