Competition is all over the place these days! Whatever field you’re in, there are competing forces offering your product or service, or a good substitute. Price competition is often the way many choose to beat the competition. That is not the best way to compete. There is a much better, and more profitable way to do business.
It wasn’t that long ago that many would joke about their “crackberries.” These were the ubiquitous Blackberry cell phones that many joked they were addicted to like a crack addict. Many felt that the Blackberry brand, for texting and calling, would always be the dominant force and no one could dislodge them.
Well, along came this uppity computer company that had the unmitigated gall to produce a (gasp!) music playing device (the iPod). If that weren’t enough, they came along later and introduced a (gasp again!) device that combined music, data, and texting. Oh yeah, it also made phone calls!
The rest is history.
Apple didn’t try to outcompete Blackberry with just another cell phone. They leapfrogged ahead of Blackberry providing a phone that eventually enticed millions of former “crackberry” users to purchase and “love” (yes, they used that word a lot!) their new Apple iPhones. Apple sparkled in creating new uses. Apple continues to sparkle with that. Now many refer to the old staple phones as “grandpa berries.”
The Minnie Ball
I remember when I was getting my MBA at Georgia State I had a professor, Dr. Tom Stanley. He told us the story of the “minnie balls crashing in the air theory of marketing.”
The minnie ball (as it was called in the States) was developed by The French army officer Claude-Etienne Minié. The design of the minnie ball allowed rapid muzzle loading of rifles. This innovation replaced the use of the smoothbore musket. During the Civil War in the United States, both North and South forces embraced the new technology given its superior field fighting ability.
However, there were so many of the minnie balls used that often they would literally crash in the air. Dr. Stanley told us MBA candidates that if we see a situation where everyone is doing the same thing, we need to get away. He recommended being creative and coming up with something that others are not doing. By the way, Dr. Stanley went on later to write several best-selling books in the “Millionaire Next Door” series. I think he knew what he was talking about!
Be Different
This is a similar idea that is expressed in the book, Blue Ocean Strategy by Renée Mauborgne and W. Chan Kim. Don’t fight in the realm where everyone else is competing in the same way. Be different. Leapfrog over the competition by being creative.
I love the way PayPal co-founder Peter Thiel expresses it in his book, Zero to One: “Solve a problem that no one else is solving. You’d be out of your mind to do it for any other reason.”
Brilliant creativity and innovation are the lifeblood for successful companies today and tomorrow. Don’t rest on your laurels. Apple didn’t. Frankly, the marketplace doesn’t care what you did before. What matters is what creative, problem-solving, and life-enhancing miracles you can create now at a reasonable price.
Don’t get involved in the “minnie balls crashing in the air” practice of marketing. If everyone is using the same tactics, you want to get out of that space. Think of delightful, innovative ways you can create a unique experience that sets you apart. Be the only one who provides a unique experience for your customers. Don’t try to out-compete. Out-create your competitors!
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