“Thank you for the assistance provided to our agency as we explored the topic of liability insurance.”

As a small, relatively young, specialized firm supporting North American heavy duty truck OEMs, we went over 10 years without considering the issue of liability insurance. The topic came up negotiating with a new supplier, so we began looking for a broker and getting quotes. We soon learned that our business model was outside the norm for their industry, and as a result, some of the quotes we received were staggeringly high!

As a sanity check, we reached out to MANA. Charles Cohon was quick to suggest a phone call. As we talked, it became clear that our business should be looking at a very modest cost to obtain the type of coverage we needed. At that point, with the additional knowledge supplied by MANA, we shifted the conversation to a new broker and purchased a perfectly serviceable policy for a very reasonable premium.

Our industry has a very effective rep council, and on occasion, MANA has spoken to our group, providing insightful, actionable ideas for creating and sustaining a robust rep agency. Our experience with liability insurance proved that their advice is also highly practical, making an immediate and positive difference to our bottom line. We look forward to many more opportunities to learn from MANA in the years ahead!

John Adami, Principal
Northwest Heavy Duty, Inc.
Bellevue, Washington