AKA: Thinking About the Unthinkable
In 1905, nine Morse code strokes established an emergency distress code (or procedural signal or prosing). Now we think of SOS or “Save Our Souls.” The key was the simplicity of the signal. Fast forward to 1968, the first emergency phone call, in Haleyville, Alabama, dial 911 and hear: “What is your emergency?” Again simplicity, speed, immediacy.
Disaster/emergency planning started — at least the initial contact step.
The sequence is:
- See/hear/feel the distress.
- Estimate the severity and your ability for self control or effort.
- Call/reach out as necessary.
- Execute your plan.
See the smoke, determine … Read the rest
“Perfection, like beauty,” we’re told, “is in the eye of the beholder.” We all agree but don’t reflect on the lens. What is this mind’s “eye,” the eye that spies the perfect spouse, the perfect family, and of course the perfect life? For “reps” the perfect search is for the perfect principal. How is that perfection imagined?
New Year’s Resolutions reveal that over the year, we’ve gone off track, and they highlight the asymmetry between reality and our often self-defeating “eye’s” vision. Better choice: Look inside, adjust, accept — then define “your perfection.” Define yourself and your business first! The … Read the rest
How to plan ahead so you can ask the right questions of customers and principals.
Alice asked the Cat, “Which way ought I to go from here?” The Cheshire Cat responded that “…depends a good deal on where you want to get to.” Alice immediately understood questions were not always the right questions. Questions mark and illuminate the terrain we can’t yet see. They guide us along the turns and rocky inclines to the journey’s end. Asking questions exposes and reveals. However, the questions aren’t necessarily obvious; nor the answers quickly given or true.
Questioning is the prequel to selling. … Read the rest