“I get plenty of voicemails, and I actually return lots of those calls,” explained the anonymous executive. “When I don’t return a call, it’s often for reasons like these:
- “You called four times without leaving a message. Each time you called, you disrupted the call I was on as my phone prompted me to choose between your call and my current call. To keep you from disrupting more calls, I blocked your number.
- “I called back, but you screen your calls, so you didn’t answer. Your next message to me was, ‘Sorry, I didn’t recognize your number, so I didn’t answer.’ You only get to waste my time once. Number blocked.
- “I called back and left a voicemail. Your return voicemail to me starts, ‘I see you called, but I didn’t listen to your message.’ You called me, but you are too busy to listen to my voicemail? Number blocked.
- “I called back. Your voicemail answers robotically, “You have reached 312-555-1212. Leave a message.” If I don’t hear your name, maybe I misdialed. Suddenly it became just too much work to return this stranger’s call. Never mind.
- “You called me from 312-555-1212, but your voicemail asks me to call you back at 708-555-7834. Call me from the number you want me to call back, and I can return your call with one tap. I was already on the fence about returning your call, and you made me write down your number. Never mind.
- “The voicemail you left for me is a mumbled name and a phone number spoken too quickly for me to write down. I don’t have time to listen to a message over and over to capture the digits.
- “The number you asked me to call is answered by a call screening app. I am supposed to wait while Nomorobo decides whether or not to put my call through? Never mind.
“If I didn’t return your call,” concludes the executive, “now you know why.”