Every experienced rep has stories like this to tell, most often from a relationship with a manufacturer who is not a MANA member.
Two and a half years invested in developing an account while receiving zero compensation, a rep meets with the first stirrings of success. The customer finally agrees to receive samples, and the rep happily reports this development to his partner, the manufacturer. The response is swift: termination. The samples, meanwhile, are on their way directly, and the deal with the customer closes soon after.
After enduring an uncertain relationship for years with a principal who pays late, … Read the rest
Some manufacturers will initially consider a sales rep’s commission claim with sympathy, others with reasonableness, and perhaps most with nervous skepticism. Then there is The McGraw Hill Companies, Inc. (now known as McGraw Hill Financial, Inc.), a leading publisher of elementary school textbooks.
McGraw’s former educational division emptied the litigation arsenal in response to a claim brought by longtime independent sales rep, Shawn Kelly & Associates, for unpaid commissions (filed by this article’s author). It took the rep’s gritty determination to stand up for himself against a better funded, give-no-quarter defendant, for whom Kelly had netted millions in sales, to … Read the rest
Most agents properly focus on generating sales after signing with a new principal. Even as corporations constantly merge or get “restructured,” consideration of the potential impact on the agent is rare. Yet several important questions are usually presented:
- Is the independent representative’s commission stream adequately protected?
- What happens if the acquiring party purchases only some of the principal’s assets?
- And could the principal and the new purchaser orchestrate a sale enabling the purchaser to avoid paying commissions due?
These issues were front and center in a case recently decided by a Kentucky federal court after certain assets of a principal … Read the rest
This is not our usual article dealing with rep issues, but is important to all manufacturers, reps and distributors and others who may accumulate wealth.
While many individuals place substantial emphasis on maximizing their earnings and accumulating wealth, many fewer individuals focus their attention on protecting their assets from creditors. Because of our increasingly litigious society, greater emphasis should be given to using available strategies to protect assets from creditors. While few — if any — asset protection strategies are ironclad, proper planning can make it more difficult for a creditor to attach assets of an individual. Some of the … Read the rest
A major issue in the case was whether the California Independent Wholesale Sales Representative Contractual Relations Act (the “Act”) applied to Prestidge because it was a master rep or wholesaler with many sub-reps.
The Plaintiff, G.H. Prestidge (“Prestidge”), owned and operated a wholesale broker business and served as a Master Broker with a national sales force consisting of 14 rep organizations with approximately 45 individual sales representatives. The reps marketed goods and services to retailers of a variety of companies. Defendant, Oscar Home Care, Inc. (“Oscar”), was a supplier/distributor of air fresheners and related products in the retail industry. Both … Read the rest
Ameron International produces fabricated steel products. Its sales rep in Western New York, West Empire Associates, learned that the Buffalo and Fort Erie Peace Bridge Authority, operator of the famed Peace Bridge (connecting the United States and Canada), was considering re-coating the entire bridge. West Empire quickly arranged a meeting between Ameron and the Authority.
West Empire then worked the phones for a few months with the Authority and Ameron, but did not otherwise assist in the preparation of Ameron’s proposal for the Peace Bridge project. Shortly after participating in the initial testing of Ameron’s bridge coating, Ameron terminated West … Read the rest
Though this court case seemed like an easy win for the principal, this rep firm managed to get reimbursed for lost commission.
Consider these brutal but undisputed facts in the case of an independent rep seeking to recover, in court, a commission on the sale of a product (a cooling tower used in the beverage processing industry):
- The rep, MAK Automation, Inc., had an oral contract with its principal, GC Evans Sales and Manufacturing Co., Inc., that was non-exclusive, and did not furnish a specific geographical territory. The only undisputed contract term was that MAK had to generate or procure
… Read the rest
Licensing intellectual property presents a new opportunity for reps in today’s digital age, but this emerging market requires the fine-tuning of contracts to reflect a new way of selling.
We live in an economy that is, more than ever, driven by technology. As a result, there are a growing number of companies that are in the business of developing, owning and marketing patents, trademarks and other intellectual property. as with traditional manufacturers of goods and providers of services, these companies may occasionally turn to independent sales representatives for their sales and marketing.
This offers sales reps in a variety of … Read the rest
This second part of a two-part series is intended to provide a summary of the issues, steps, and mechanics involved in the purchase and sale of a sales representative agency. Last month, in the first segment, we discussed the letter of intent, confidentiality, due diligence, structuring a transaction and valuing the business. This second segment deals with the preparation of written agreements, covenants not to compete, consulting arrangements, third-party consents, the closing, and some final tips.
Preparing Written Agreements
Once the business deal has been made, someone has to put it in writing. The sophisticated buyer will usually insist that … Read the rest
This article, presented in a two-part series, is intended to provide a summary roadmap of the issues, steps and mechanics involved in the purchase or sale of a sales representative agency. Its purpose is to assist the reader in recognizing and addressing the areas of concern which arise in almost every transaction.
Letter of Intent
Most transactions begin with a so-called “letter of intent.” The purpose of the letter of intent is to set out the basic business terms of the deal, such as whether it will be a sale of stock or assets, the purchase price, and how and … Read the rest
Reps often provide their valuable professional services without the benefit of a formal written contract, or even a less formal, but equally enforceable, oral contract.
In such situations, the rep is often told by the principal that they are not going to be paid despite the fact that the rep has just brought in significant business. The principal contends that the sale was “outside” of an existing contract, or that no contract exists between the parties. Typically, with a great deal of resignation, the rep wonders whether or not they will ever be paid. But alas, all is not lost. … Read the rest
The process of entering into an effective rep agreement, or any other type of important contract or understanding, appears to be made more difficult each day.
Whether entering into a formal written contract or merely setting the time for a meeting, business requires constant negotiating. In fact, we have been negotiating since birth. As a wet or hungry newborn, we simply cried. Crying brought attention, and usually the desired result. Eventually (as we approached age 35 or so), crying grew unacceptable, and it became necessary to develop alternative negotiating skills.
Many have come away from a negotiation reluctantly admiring the … Read the rest