Why Expectations Matter
By Nathan JamailHave you noticed, that with all of the communications tools we have today, communication is still a top issue for many organizations?
One of the main reasons is that great communication is not about the tools themselves, rather it is about how effectively we leaders use the communication tools we have. The biggest example of this is expectations.
Expectations are how leaders help team members understand what their boss expects on a job — ideally as detailed as possible including what it looks like if expectations are not met. Expectations are about behaviors and activities specially, not job descriptions or … Read the rest