We aren’t paranoid, we just know they are out to get us.

While out on the road with a very good rep who is building a new business, a great example jumped up and hit us in the face. During the day an irate distributor customer contacted the salesman. He was furious because of the way the rep had handled a problem with one of the distributor’s customers.

According to the distributor, the salesman had committed an unforgivable sin by sending the distributor’s customer to a competing wholesale source to meet an urgent need.
What happened? The end-user customer had … Read the rest